Hoax emails and phone calls

telephonePlease be aware that fraudsters may pose as someone from the Medical Mistake Helpline in order to involve you in a scam or a fraud.

Telephone Calls

We have been made aware that telephone fraudsters are pretending to be The Medical Mistake Helpline, “cold-calling” individuals about non-existent possible claims. If you are contacted by someone suspicious, don’t give them any personal details.

Please be aware that we never engage in cold-calling or cold-texting and we will NEVER pass your details on to third parties unless you ask us to.

General Advice

We recommend that you keep your anti-virus and anti-malware software up-to-date to reduce the risk of being caught out by online scams.

The telephone preference service can help prevent unsolicited calls. Their website can be found at –



More information about scams and frauds can be found at:


Solicitors Regulation Authority –


Metropolitan Police – 



Should you have any doubt about the authenticity of a communication purportedly from the Medical Mistake Helpline or if you wish to report a scam using our name please contact us by emailing: info@medmist.co.uk