Dental negligence

Why Choose the Medical Mistake Helpline?

  • No Win No Fee
  • No hidden charges
  • Over 13 years experience
  • Specialist solicitors
  • Professional friendly service
  • Call for free on 08001583869
  • Or 0333 200 4720 from a mobile

Is This You?

  • Has your dentist given treatment or performed surgery to a poor or careless standard?
  • Did your dentist fail to diagnose or treat a problem, such as gum disease or tooth decay, that has since led to a worsened condition?
  • Do you suffer from ongoing problems following the performance of cosmetic dental surgery, such as poorly fitted veneers or loose implants?
  • Have you experienced additional pain and discomfort because of a dental error?

If any of these apply to you, then we may be able to help you with a No Win No Fee claim for compensation. For free, no obligation advice. Please call us on 08001583869 or fill in the form and we’ll call you back.

Who Are We?

mmhWe are an award winning team of solicitors who specialise in medical and dental negligence claims. We use our many years of experience and knowledge in this area to file claims with dentists, health professionals and their insurers. Using our specialist knowledge of personal injury, medical and negligence law, we prove and value our clients’ injuries and successfully negotiate maximum settlements with dentists or their insurers. We submit written complaints, detailing every allegation and are successful in most of our cases.

How Much Am I Entitled To?

If you can successfully prove that the standard of treatment received from your dentist fell below what could be reasonably expected, then you can claim compensation for pain, suffering and loss of amenity. You can also seek to recover any financial losses that have been incurred, such as loss of earnings and the cost of any additional treatment required.

The amount of any potential claim will depend upon the severity of the problem…

The amount of any potential claim will depend upon the severity of the problem. We can investigate and advise you upon the level of your potential claim. If we are able to take on your claim, we would obtain any relevant dental records and then ask a private dental expert to prepare a comprehensive report on the treatment you have received.

This will detail the history of your treatment, identify the problems caused and comment on any future complications that may arise or future treatment that may be necessary. We can then advise you on the level of your claim based upon the contents of this report.

The amount of a potential claim is illustrated by the following cases that we recently acted on;

Mrs H from Colchester – Received £33,000

dental-client1She had been attending the same dental practice for over 10 years. She eventually attended a different dentist in 2013 and was diagnosed with advanced gum disease. The condition was so severe that she required surgical removal of some of her teeth. We acted on her behalf in a claim for negligence and asked an expert to examine her and review her dental records. The expert was of the opinion that the gum disease should have been diagnosed as far back as 2001 and that earlier treatment would have prevented the loss of teeth. We successfully recovered £33,000 in compensation for her.

Ms C from Staffordshire – Claiming £100,000

dental-client2She was told by her regular dentist that she required bridge work on the upper row of her mouth following the loss of a tooth. After this treatment, she noticed that the bridge was loose and had been poorly fitted.

She attended an alternative dentist and it was identified that the bridge work had been carried out to a poor standard. It needed to be completely removed and furthermore it was now also necessary to remove a supporting tooth. Ms C was also diagnosed with advanced gum disease that had been left untreated. She was told that, with earlier treatment, it may have been possible to save some of her teeth that had previously been lost.

We are acting on her behalf in a claim for negligence and have obtained evidence from a private dental expert which concludes that the treatment she has received has fallen below the standard of what should be reasonably expected. The case is ongoing and £100,000 compensation is being claimed.

Ms B from Birmingham – Claiming £50,000

dental-client3She had been attending the same dental practice for a period of over 20 years but visited a different dentist in 2013 due to persistent toothache and soreness. Her new dentist diagnosed her with extensive tooth decay and bone loss. She was also diagnosed with advanced gum disease.

The extent of her problems meant it was necessary to make an urgent referral to a specialist at a dental hospital. She was told that she required treatment which would cost over £20,000 in total. This treatment is currently ongoing.

We are acting on her behalf in a claim for compensation and a private dental expert who we instructed has reported that her dental problems should have been diagnosed and treated much sooner. This could have avoided the need for the costly and extensive treatment with Ms B now requires. Her claim is continuing and she expects to recover compensation of £50,000.

What Do We Charge?

We offer an absolute and guaranteed No Win, No Fee agreement, it’s that simple. If successful, we take a fee of up to 20% (plus 4% VAT) of the award of compensation, absolutely no more. If unsuccessful, our clients pay us nothing.

About Dental Negligence Claims

A visit to the dentist is common, with it being recommended that people attend around once every six months for a routine check-up. This allows for the regular diagnosis and treatment of dental conditions and is an important part of maintaining a good standard of oral health and hygiene.

Your dentist is under a duty to ensure that the treatment you receive is both safe and of a competent standard…

Whether you are attending for a routine treatment or a more complex procedure, your dentist is under a duty to ensure that the treatment you receive is both safe and of a competent standard. This applies regardless of whether you are an NHS patient or paying for treatment on a private basis.

The majority of visits to a dental practice occur without any problems arising about the standard of treatment and care received. However, mistakes can sometimes be made and the effects of this can be painful and long lasting.

These can also prove to be expensive if the patient then has to pay for additional treatment to rectify the problems caused. In some cases, the patient may have required time away from work for treatment or recovery and suffered loss of earnings as a result.

If you have received poor treatment from a dentist that has fallen below the standards of what should have been reasonably expected, then you may have grounds for bringing a no win, no fee claim for compensation. Dentists and hygienists typically have indemnity insurance to cover the cost of such claims.

We can advise on a wide range of dental issues including;


Failed crowns and bridges
Errors with implants and veneers  
Nerve damage


Incorrect tooth extractions
Periodontal / Gum disease
Delayed or missed diagnosis


amongst many others

It is important to appreciate that your dentist is under a duty to not only provide physical treatment to a competent standard, but to also properly diagnose dental conditions at the earliest opportunity. If, for example, a patient is only diagnosed with gum disease two years after it first became apparent, it is likely that person will then require more extensive treatment than what may have initially been necessary.

Likewise, if a tooth infection is not treated quickly then there is a danger that the infection will spread and the patient may then require the extraction of additional teeth to the one originally affected.

If a dentist has either made a delayed diagnosis or missed a diagnosis completely, then they may have acted negligently…

If a dentist has either made a delayed diagnosis or missed a diagnosis completely, then they may have acted negligently and we may be able to assist you with a no win, no fee claim for compensation.

It is not only treatment which is urgent or necessary that dentists must perform to a competent standard. It is now increasingly common for people to consult a dentist on a private basis for cosmetic treatment that may not ordinarily be available through an NHS dentist. Such procedures can come at considerable expense, and the dentist must ensure that all work is carried out to suitably high standard. If not, then there may be a potential claim for negligence against that dentist.

If you feel that the treatment you have received from a dentist has been poor or fallen below reasonable standards then please telephone for free, without obligation advice. You can reach us on 08001583869 or fill in the short enquiry form on the right and we’ll call you back.

FAQs

Do you consider claims against both NHS & Private Dentists?

Yes. All dentists are required to meet the same professional standard in the treatment and care they provide to patients. It therefore makes no difference whether you are an NHS or private patient.

If you are concerned about the standard received by any dentist or dental hygienist, then please contact us for advice and potential assistance.

How much am I entitled to?

If you can successfully prove that the standard of treatment received from your dentist fell below what could be reasonably expected, then you can claim compensation for pain, suffering and loss of amenity.

You can also seek to recover any financial losses that have been incurred, such as loss of earnings and the cost of any additional treatment required.

The amount of any potential claim will depend upon the severity of the problem. We can investigate and advise you upon the level of your potential claim. We obtain reports from private dental experts for the purpose of valuing your claim.

Can I claim if my treatment is ongoing?

Yes. We can consider matters both where the treatment is ongoing and where the treatment concluded several months, or even years ago.

We advise you to seek advice and assistance at the earliest opportunity as time limits apply on bringing a claim.

What do we charge?

Since our firm was established, we prided ourselves on our clients receiving 100% of their compensation. As solicitors, we claim our legal fees from our opponents on top of any compensation and therefore, we gave the guarantee that our clients receive 100% compensation.

However, following Government changes and the introduction of the Legal Aid, Sentencing and Punishment of Offenders Act which came into force on the 1 April 2013, we are now not able to recover all of our legal fees from our opponent and therefore only on successful cases, we do make a small charge from our client’s compensation.

Therefore, if you are successful in your claim there will be a charge of up to 20% (plus 4% VAT) of your compensation. If for whatever reason, you are unsuccessful we will make no charge for our work and therefore our agreement remains a no win, no fee agreement. We think our small deduction is very competitive and keeping in the tradition of ensuring clients get the maximum, and as much of the compensation as possible.

What if my claim has already been rejected?

We will still look at this for you. We have taken on and been successful in claims that have previously been rejected.

Will I have to fill out loads of paperwork?

No, we will be able to do most of the necessary paperwork for you and we can obtain any relevant records from your dentist or from any other connected parties on your behalf. You will have to check the details of your claim before it is submitted, but we will assist you with this.

What do I do now?

Call us on 08001583869 or email us. There is absolutely no obligation to proceed and if you tell us what’s happened, we will briefly explain if we think you have a claim and the procedure for filing a claim and the time limits that apply.

Contact us

Call 08001583869 (0333 200 4720 on a mobile) or fill in the form and we’ll contact you.

Your name:
Your email
Your phone number:
How would you like us to contact you? If you require a callback what time should we call?
Your details will be kept confidential. We will NEVER pass your details on to third parties unless you ask us to. We do not coldcall or coldtext and we are forbidden by our regulators from doing so.